Help Centre

Browse the most common questions from customers and professionals.

How does ProfesLink work?

Are Professionals verified?

Are payments secure?

How do reviews work?

Am I protected if something goes wrong?

Can I cancel a project?

Is ProfesLink free for Clients?

How do I know I'm hiring the right Professional?

What is ProfesLink?

How do I create an account?

Do I need an account to browse Professionals?

Is ProfesLink available throughout Greece?

Can I use ProfesLink for online services?

How do I know if a Professional is trustworthy?

What does "Verified Professional" mean?

Can I ask for licences, certifications, or insurance?

What do verification badges mean?

How do I pay for services?

Are there any hidden fees?

When does the Professional receive payment?

What happens if I need a refund?

Who can leave reviews?

Can Professionals respond to reviews?

Can reviews be removed?

Can I update my review?

What happens if a Professional does not complete the work?

What if the work quality is poor?

How do I submit a complaint?

What is the difference between a complaint and a dispute?

How long does dispute review take?

Is my information secure?

Can I report suspicious activity?

What should I do if I feel unsafe?

Does ProfesLink perform background checks?

Can a Professional cancel a project?

What if I cancel after work has started?

What if the Professional already purchased materials?

I forgot my password.

How do I change my account information?

How do I update my verification documents?

How do I close my account?

What happens to my data if I close my account?

Still have questions?

Our team is happy to help. Get in touch and we'll get back to you.

Contact us
An unhandled error has occurred. Reload 🗙
Reload 🗙